{"id":25011,"date":"2015-11-12T11:04:39","date_gmt":"2015-11-12T16:04:39","guid":{"rendered":"https:\/\/mining.ca\/?post_type=guides_resource&p=25011"},"modified":"2021-11-11T11:44:05","modified_gmt":"2021-11-11T16:44:05","slug":"guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites","status":"publish","type":"guides_resource","link":"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/","title":{"rendered":"Guide de m\u00e9chanismes de r\u00e8glement des diff\u00e9rends et des pr\u00e9occupations \u00e0 l’\u00e9chelle des sites"},"content":{"rendered":"

Contrairement aux commerces de d\u00e9tail, qui se d\u00e9veloppent et grandissent en fonction de la qualit\u00e9 de leurs produits, de leur service \u00e0 la client\u00e8le et des conditions favorables du march\u00e9, les soci\u00e9t\u00e9s mini\u00e8res n\u2019ont habituellement pas de relations directes avec les utilisateurs finaux. Elles vendent leurs minerais et leurs concentr\u00e9s \u00e0 d\u2019autres entreprises qui les transforment et fabriquent des produits destin\u00e9s aux consommateurs et aux industries. Pour les sites d\u2019exploitation et d\u2019exploration mini\u00e8re, les relations importantes ne sont pas celles avec l\u2019utilisateur final, mais plut\u00f4t avec les gouvernements r\u00e9gionaux et centraux du pays h\u00f4te, ainsi qu\u2019avec les communaut\u00e9s locales touch\u00e9es par leurs activit\u00e9s. Leur priorit\u00e9 est d\u2019\u00e9tablir, d\u2019entretenir et de renforcer ces relations.<\/p>\n

Ce guide a \u00e9t\u00e9 pr\u00e9par\u00e9 par l\u2019Association mini\u00e8re du Canada avec l\u2019aide du Bureau du conseiller au d\u00e9but du processus. Son objectif est de permettre aux membres et aux autres soci\u00e9t\u00e9s de comprendre clairement la source des diff\u00e9rends et les dynamiques de r\u00e9ponse. Il porte sur un contexte de pr\u00e9occupations plus large et fournit un sommaire des principales m\u00e9thodes de r\u00e9ponse utilis\u00e9es actuellement. Il cerne les d\u00e9fis de mise en place et de conception les plus communs auxquels une entreprise doit faire face lorsqu\u2019elle instaure des m\u00e9canismes efficaces et conviviaux, et donne des conseils sur la mani\u00e8re de relever ces d\u00e9fis. Enfin, ce guide apporte une aide importante \u00e0 l\u2019industrie quant \u00e0 la conception et la mise en oeuvre de m\u00e9canismes sur les sites miniers qui fonctionnent et am\u00e9liorent la possibilit\u00e9 d\u2019obtenir des r\u00e9sultats positifs pour les parties impliqu\u00e9es.<\/p>\n","protected":false},"excerpt":{"rendered":"

Contrairement aux commerces de d\u00e9tail, qui se d\u00e9veloppent et grandissent en fonction de la qualit\u00e9 de leurs produits, de leur service \u00e0 la client\u00e8le et des conditions favorables du march\u00e9, les soci\u00e9t\u00e9s mini\u00e8res n\u2019ont habituellement pas de relations directes avec les utilisateurs finaux. Elles vendent leurs minerais et leurs concentr\u00e9s \u00e0 d\u2019autres entreprises qui les […]<\/p>\n","protected":false},"featured_media":25012,"template":"","meta":{"_acf_changed":false,"_links_to":"","_links_to_target":""},"resource-category":[89],"class_list":["post-25011","guides_resource","type-guides_resource","status-publish","has-post-thumbnail","hentry","resource-category-responsabilite-sociale-des-entreprises"],"acf":[],"yoast_head":"\nGuide de m\u00e9chanismes de r\u00e8glement des diff\u00e9rends et des pr\u00e9occupations \u00e0 l'\u00e9chelle des sites - The Mining Association of Canada<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Guide de m\u00e9chanismes de r\u00e8glement des diff\u00e9rends et des pr\u00e9occupations \u00e0 l'\u00e9chelle des sites - The Mining Association of Canada\" \/>\n<meta property=\"og:description\" content=\"Contrairement aux commerces de d\u00e9tail, qui se d\u00e9veloppent et grandissent en fonction de la qualit\u00e9 de leurs produits, de leur service \u00e0 la client\u00e8le et des conditions favorables du march\u00e9, les soci\u00e9t\u00e9s mini\u00e8res n\u2019ont habituellement pas de relations directes avec les utilisateurs finaux. Elles vendent leurs minerais et leurs concentr\u00e9s \u00e0 d\u2019autres entreprises qui les […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/\" \/>\n<meta property=\"og:site_name\" content=\"The Mining Association of Canada\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-11T16:44:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mining.ca\/wp-content\/uploads\/2021\/09\/Site-Level-Grievance-Guide-French.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1700\" \/>\n\t<meta property=\"og:image:height\" content=\"2200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@theminingstory\" \/>\n<meta name=\"twitter:label1\" content=\"Estimation du temps de lecture\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/ressources\\\/guides-manuels\\\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\\\/\",\"url\":\"https:\\\/\\\/mining.ca\\\/fr\\\/ressources\\\/guides-manuels\\\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\\\/\",\"name\":\"Guide de m\u00e9chanismes de r\u00e8glement des diff\u00e9rends et des pr\u00e9occupations \u00e0 l'\u00e9chelle des sites - The Mining Association of Canada\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/ressources\\\/guides-manuels\\\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/ressources\\\/guides-manuels\\\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/mining.ca\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/Site-Level-Grievance-Guide-French.png\",\"datePublished\":\"2015-11-12T16:04:39+00:00\",\"dateModified\":\"2021-11-11T16:44:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/ressources\\\/guides-manuels\\\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\\\/#breadcrumb\"},\"inLanguage\":\"fr-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/mining.ca\\\/fr\\\/ressources\\\/guides-manuels\\\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/ressources\\\/guides-manuels\\\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\\\/#primaryimage\",\"url\":\"https:\\\/\\\/mining.ca\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/Site-Level-Grievance-Guide-French.png\",\"contentUrl\":\"https:\\\/\\\/mining.ca\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/Site-Level-Grievance-Guide-French.png\",\"width\":1700,\"height\":2200},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/ressources\\\/guides-manuels\\\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/mining.ca\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Guides & Manuals\",\"item\":\"https:\\\/\\\/mining.ca\\\/fr\\\/ressources\\\/guides-manuels\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Guide de m\u00e9chanismes de r\u00e8glement des diff\u00e9rends et des pr\u00e9occupations \u00e0 l’\u00e9chelle des sites\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/mining.ca\\\/fr\\\/\",\"name\":\"The Mining Association of Canada\",\"description\":\"The voice of the Canadian Mining Industry since 1935\",\"publisher\":{\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/mining.ca\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/#organization\",\"name\":\"The Mining Association of Canada\",\"url\":\"https:\\\/\\\/mining.ca\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-CA\",\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/mining.ca\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/cropped-logo.png\",\"contentUrl\":\"https:\\\/\\\/mining.ca\\\/wp-content\\\/uploads\\\/2021\\\/02\\\/cropped-logo.png\",\"width\":905,\"height\":423,\"caption\":\"The Mining Association of Canada\"},\"image\":{\"@id\":\"https:\\\/\\\/mining.ca\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/x.com\\\/theminingstory\",\"https:\\\/\\\/ca.linkedin.com\\\/company\\\/mining-association-of-canada\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Guide de m\u00e9chanismes de r\u00e8glement des diff\u00e9rends et des pr\u00e9occupations \u00e0 l'\u00e9chelle des sites - The Mining Association of Canada","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/","og_locale":"fr_CA","og_type":"article","og_title":"Guide de m\u00e9chanismes de r\u00e8glement des diff\u00e9rends et des pr\u00e9occupations \u00e0 l'\u00e9chelle des sites - The Mining Association of Canada","og_description":"Contrairement aux commerces de d\u00e9tail, qui se d\u00e9veloppent et grandissent en fonction de la qualit\u00e9 de leurs produits, de leur service \u00e0 la client\u00e8le et des conditions favorables du march\u00e9, les soci\u00e9t\u00e9s mini\u00e8res n\u2019ont habituellement pas de relations directes avec les utilisateurs finaux. Elles vendent leurs minerais et leurs concentr\u00e9s \u00e0 d\u2019autres entreprises qui les […]","og_url":"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/","og_site_name":"The Mining Association of Canada","article_modified_time":"2021-11-11T16:44:05+00:00","og_image":[{"width":1700,"height":2200,"url":"https:\/\/mining.ca\/wp-content\/uploads\/2021\/09\/Site-Level-Grievance-Guide-French.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@theminingstory","twitter_misc":{"Estimation du temps de lecture":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/","url":"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/","name":"Guide de m\u00e9chanismes de r\u00e8glement des diff\u00e9rends et des pr\u00e9occupations \u00e0 l'\u00e9chelle des sites - The Mining Association of Canada","isPartOf":{"@id":"https:\/\/mining.ca\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/#primaryimage"},"image":{"@id":"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/#primaryimage"},"thumbnailUrl":"https:\/\/mining.ca\/wp-content\/uploads\/2021\/09\/Site-Level-Grievance-Guide-French.png","datePublished":"2015-11-12T16:04:39+00:00","dateModified":"2021-11-11T16:44:05+00:00","breadcrumb":{"@id":"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/#breadcrumb"},"inLanguage":"fr-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/"]}]},{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/#primaryimage","url":"https:\/\/mining.ca\/wp-content\/uploads\/2021\/09\/Site-Level-Grievance-Guide-French.png","contentUrl":"https:\/\/mining.ca\/wp-content\/uploads\/2021\/09\/Site-Level-Grievance-Guide-French.png","width":1700,"height":2200},{"@type":"BreadcrumbList","@id":"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/guide-de-mechanismes-de-reglement-des-differends-et-des-preoccupations-a-lechelle-des-sites\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mining.ca\/fr\/"},{"@type":"ListItem","position":2,"name":"Guides & Manuals","item":"https:\/\/mining.ca\/fr\/ressources\/guides-manuels\/"},{"@type":"ListItem","position":3,"name":"Guide de m\u00e9chanismes de r\u00e8glement des diff\u00e9rends et des pr\u00e9occupations \u00e0 l’\u00e9chelle des sites"}]},{"@type":"WebSite","@id":"https:\/\/mining.ca\/fr\/#website","url":"https:\/\/mining.ca\/fr\/","name":"The Mining Association of Canada","description":"The voice of the Canadian Mining Industry since 1935","publisher":{"@id":"https:\/\/mining.ca\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mining.ca\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-CA"},{"@type":"Organization","@id":"https:\/\/mining.ca\/fr\/#organization","name":"The Mining Association of Canada","url":"https:\/\/mining.ca\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-CA","@id":"https:\/\/mining.ca\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/mining.ca\/wp-content\/uploads\/2021\/02\/cropped-logo.png","contentUrl":"https:\/\/mining.ca\/wp-content\/uploads\/2021\/02\/cropped-logo.png","width":905,"height":423,"caption":"The Mining Association of Canada"},"image":{"@id":"https:\/\/mining.ca\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/theminingstory","https:\/\/ca.linkedin.com\/company\/mining-association-of-canada"]}]}},"_links":{"self":[{"href":"https:\/\/mining.ca\/fr\/wp-json\/wp\/v2\/guides_resource\/25011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mining.ca\/fr\/wp-json\/wp\/v2\/guides_resource"}],"about":[{"href":"https:\/\/mining.ca\/fr\/wp-json\/wp\/v2\/types\/guides_resource"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mining.ca\/fr\/wp-json\/wp\/v2\/media\/25012"}],"wp:attachment":[{"href":"https:\/\/mining.ca\/fr\/wp-json\/wp\/v2\/media?parent=25011"}],"wp:term":[{"taxonomy":"resource-category","embeddable":true,"href":"https:\/\/mining.ca\/fr\/wp-json\/wp\/v2\/resource-category?post=25011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}