This reference guide has been designed to assist your company in developing or improving your plans for responding to, and communicating during, a crisis. It is a planning guide and deals with external and internal communications issues, not operational issues, and reflects best practices drawn from the mining as well as other industries.
Heather Bruce-Veitch
Alice Wong
Mining Association of Canada
1100-275 Slater Street
Ottawa, ON K1P 5H9
613.233.9392 ext 316
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