This reference guide has been designed to assist your company in developing or improving your plans for responding to, and communicating during, a crisis. It is a planning guide and deals with external and internal communications issues, not operational issues, and reflects best practices drawn from the mining as well as other industries.
Carolyn Chisholm
Marie Inkster
Mining Association of Canada
1100-275 Slater Street
Ottawa, ON K1P 5H9
613.233.9392 ext 316
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